Legal notice
Website editor
The https://les-hayes.com website, hosted by OVH, is published by Les Hayes en Sologne, domiciled at 1220 route de Bracieux, 41250 Fontaines en Sologne and registered with the Blois Trade and Companies Registry under number B 899 348 890. The person responsible for publication is its president, Frédéric BARTOLI.
Liability
By connecting to our website, you acknowledge that the use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act. Les Hayes en Sologne cannot be held responsible for any errors or omissions, and the publisher also reserves the right to modify and update the information on the site at any time.
Copyright
En application du Code Français de la Propriété Intellectuelle, la reproduction pour un usage autre que privé, la vente, la diffusion, la publication, l’adaptation ou la communication, partielles ou intégrales, des données (photos, textes, pages du sites et illustrations protégés par le droit d’auteur) sont strictement soumises à l’autorisation écrite et préalable des détenteurs des droits. Pour toute utilisation, merci de nous contacter préalablement.
Information technology and civil liberties
Any user who has provided directly or indirectly nominative information has a right of access and rectification in accordance with law no. 7817 of 6/01/78 (Information Technology and Civil Liberties) by contacting the site administrator.
Protection of personal data
Identity of the data controller
The Website is published by Les Hayes en Sologne, whose contact details are given above. Access to the website and use of its content are subject to the terms of use described below.
Nature of personal data
Personal data’ means any personal information that you may share with the operating company and that may enable the latter, directly or indirectly, to identify you as a natural person, for example when you visit the website, request information or book a room or other service.
The personal data collected
You may be asked to provide your personal data when browsing the website of the operating company.
The compulsory or optional nature of the information requested is indicated at the time of collection by an asterisk ‘*’. Information marked with an asterisk is compulsory because it is essential for the processing of your various requests. The other information is intended to help us get to know you better and improve the services we offer. It is therefore optional.
The operating company collects and processes your surname, first name, email address, billing address, telephone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.) and your online reviews.
When is your personal data collected?
- You browse the website (IP address and Cookies) and consult products or services;
- You send an electronic message to the operating company;
- You subscribe to the newsletter mailing list;
- You share a page or an offer by sending an email or via a social network;
- You answer a satisfaction questionnaire;
- You request a quote.
Data storage
The information collected is stored in our various reservation systems on secure, SSL-certified databases.
This database includes guests’ names, addresses, telephone numbers, job titles, company names and credit card details. We may also record other information such as your room, meal, beverage and other service preferences, as well as the history of your stay with us.
Purpose of data collection by the operating company
Through the website, the operating company collects data about you that is strictly necessary for the following purposes:
- To manage your requests for information and reservations, as well as any loyalty programme;
- To improve and personalise the operating company’s services in order to make it easier for you to navigate the website;
- To manage and monitor all customer relations;
- To manage registration for news and promotional offers from the operating company (newsletter);
- To manage all your access requests in accordance with current legislation;
- To manage unpaid invoices and disputes;
- To manage application requests in the context of job offers from the operating company that have caught your attention, or any unsolicited application request;
- Measuring quality and satisfaction.
If you do not provide the required information, your request will not be processed.
Data storage time
The operating company will only keep your personal data for as long as is necessary to process it in accordance with applicable law.
Security and confidentiality :
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorised third parties.
We may be required to pass on your personal information to the local authorities if this is required by law or as part of an investigation and in accordance with local regulations.
Your rights :
You are informed of your rights to query, access, rectify and object on legitimate grounds, as well as your right to object to commercial canvassing in accordance with the provisions of law no. 78-17 of 6 January 1978.
Rights of access, rectification and opposition :
In accordance with French Law No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, you have the right to access and rectify your personal data by sending a written request.
You may also, for legitimate reasons, object to the processing of data concerning you.
To exercise any of these rights and obtain information about you, simply contact the operating company, whose contact details can be found at the beginning of this Legal Notice.
COOKIES
When consulting the website, certain information relating to the browsing of your terminal may be recorded in files called ‘cookies’ installed on your terminal, subject to any choices you may have expressed concerning cookies and which you may modify at any time.
A cookie is a small text file stored in a dedicated space on your terminal’s hard drive when you use your browser to consult an online service. It enables the sender to identify the terminal in which it is stored for the duration of the cookie’s validity or storage.
The cookies issued by the operating company are used for the purposes described below, during the period of validity of the cookie concerned, subject to your choices, which result from the settings of your browser software used when you visit the website and whose settings you can change at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website pages.
Only the sender of a cookie is likely to read or modify the information contained therein.
Different types of cookies are used on the website for different purposes. Some are necessary for your use of the website.
